https://selfservicedesign.wordpress.com/2012/05/22/thesis-book-published-on-blurb/2012-05-22T15:05:07+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/04/19/all-by-myself-the-lady-business-vending-system/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/final-thesis-poster.pngFinal-thesis-posterAll By Myself: The Lady Business Vending System2017-09-11T03:11:30+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/04/19/lady-business-self-care-kits-vending-machine/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0169.jpgDSC_0169The Lady Business vending machine is designed to help women cope with urgent situations - sudden symptoms, unexpected periods, and safe sex.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0157.jpgDSC_0157https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0149.jpgDSC_0149Self-care kits are designed to be small enough to use in the bathroom stall, or slipped into a purse to take home.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0143.jpgDSC_0143Date Night: condom, personal lubricant, wipes, pantieshttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0138.jpgDSC_0138Don't Panic: Emergency Contraception and Pregnancy Testhttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0132.jpgDSC_0132Aunt Flow: tampon, pad, pain relief and chocolatehttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0127.jpgDSC_0127Yeast Beast: yeast infection test and antifungal cream and pillhttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0122.jpgDSC_0122Piss Off: urinary tract infection test and urinary pain reliefhttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0146.jpgDSC_0146https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/dsc_0155.jpgDSC_0155The box is designed to be flat and easy to hide.2017-01-25T22:57:15+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/04/15/lady-business-in-your-restroom/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/loretta-under-stall-door.jpgLoretta-under-stall-doorWhat's she doing in there? No one will ever know.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/vending-machine-box.jpgvending-machine-boxhttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/loretta-tucks-box-into-waistband.jpgLoretta-tucks-box-into-waistbandBoxes are tiny and easy to hide in pocket or waistband.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/loretta-reaches-for-box.jpgLoretta-reaches-for-boxBuy your products quickly with a credit card or student IDhttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/loretta-enters-stall.jpgLoretta-enters-stallHit the stall and take care of your lady business in private.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/loretta-blurs-by.jpgLoretta-blurs-byTucked into a discreet corner of the restrooom, Lady Business is there when you need it.2012-04-15T18:05:35+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/04/08/vending-machine-interface/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/vending-machine-face-1.pngvending-machine-face-1The vending machine is designed to be used quickly and protect privacy.2012-04-08T22:18:05+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/04/08/lady-business-package-design/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/ladybusiness-package-design-2.pngLadybusiness-package-design-2Each person chooses blue or pink tests. The package turns inside out to become a prepaid overnight mailer. Couples can call for results using an ID # and hear the results of their test by color, instead of by name.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/ladybusiness-package-design-1.pngLadybusiness-package-design-1Couples STI test encourages two people to test at the same time to support eachother. The kit would include a saliva test for HIV and urine tests for gonorrhea and chlamydia.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/ladybusiness-package-typography-1.pngLadybusiness-package-typography-1Trying different combinations of type helped me clarify the product packagehttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/ladybusiness-package-design2.jpgLadybusiness package design2Inside, the couple chooses a color and uses the three tests. The package turns inside out into a prepaid overnight mailer. The couple can then call for results according to colors, not names. https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/ladybusiness-package-design.jpgLadybusiness package designThe Couples STI test package would include home tests for HIV, gonorrhea and chlamydia. Having two tests together encourages couples to test at the same time.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/ladybusiness-package-typography2.jpgLadybusiness package typography2https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/ladybusiness-package-typography.jpgLadybusiness package typography2012-04-08T21:56:58+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/04/06/self-service-blueprint/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/04/service-blueprint.pngservice-blueprintSelf-service design blueprint for Lady Business2012-04-06T04:00:45+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/03/26/full-size-cardboard-prototypes/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0137.jpgDSC_0137The triangular shape would restrict where the vending machine is placed in the restroom. Ideally, it would be a corner furthest away from the entrance.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0136.jpgDSC_0136A triangular machine fits into a corner to help create a private zone for purchases.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_01511.jpgDSC_0151Quickly buy something and slip it into a pocket.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0146.jpgDSC_0146Another prototype design, with privacy side panels (inspired by a urinal design)https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0162.jpgDSC_0162This prototype blocks the view from one side, but not the other.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0160.jpgDSC_0160https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0159.jpgDSC_0159Open the front panel to view the products on display.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0157.jpgDSC_0157Walk up to the machine, door closed.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0153.jpgDSC_0153https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0151.jpgDSC_01512012-04-06T00:42:54+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/03/29/product-design-and-vending-machine-ideas/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/where-women-hide-things.jpegwhere women hide thingsLadies need to be able to hide products after they buy them, especially if they don't have a purse. Packaging needs to be compact and flat.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/vending-machines-2.jpegvending machines 2Walk up models focus on privacy, speed and convenience. Waist high screens or display cases could help conceal purchasing decisions.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/vending-machines-1.jpegvending machines 1Inspiration machines: old Modess and Tampax machines haven't changed much in the past few decades. New ideas include wall-mounted and walk-up designs.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/self-care-kits.jpegself-care kitsSelf-care kits for urgent situations like unprotected sex, UTIs and periods. A date night kit could help a woman be ready for safe sex.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/package-and-brochure.jpegpackage and brochureWhat does a woman need to take care of herself after unprotected sex? This kit includes several self-diagnostics tests and condoms for next time.2012-03-29T20:01:09+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/03/21/paper-prototypes/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0126.jpgDSC_0126Fold-out panels can be opened during use for privacy.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0124.jpgDSC_012445-degree angled machines could be made in multiples. (Inspired by Frog's ATM design)https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0123.jpgDSC_0123At a side angle, it's not as easy to see what she's buyinghttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_01191.jpgDSC_0119Angled sides could be used to display information on productshttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_01131.jpgDSC_0113Even a slight side angle (~15 degrees) could aid privacyhttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0111.jpgDSC_0111Side mountedhttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_01091.jpgDSC_0109https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_01081.jpgDSC_0108Round screen + bias angle creates a private zonehttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_01031.jpgDSC_0103https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_01011.jpgDSC_0101Machine interface angled away from view2012-03-22T04:04:50+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/03/18/if-you-could-have-a-vending-machine/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0088.jpgDSC_0088Women explained why they chose some products and didn't choose others.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0091.jpgDSC_0091Women added their own products to the vending machine, like underwear, chocolate, female condoms and urinary pain relief tablets.https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0110.jpgDSC_0110Example of a completed vending machine collage with explanationshttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0109.jpgDSC_0109https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0108.jpgDSC_0108https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0107.jpgDSC_0107https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0106.jpgDSC_0106https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0105.jpgDSC_0105https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0104.jpgDSC_0104https://selfservicedesign.wordpress.com/wp-content/uploads/2012/03/dsc_0102.jpgDSC_01022017-03-27T00:09:13+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/02/09/are-vending-machines-the-answer-to-female-health/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-11.jpgFeelings of shamehttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-1.jpgLady businesshttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-2.jpgVending machinehttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-3.jpgThe projecthttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-4.jpgPrototypehttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-5.jpgDigital prototypehttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-6.jpg400+ notecardshttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-7.jpgobstacles to carehttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-8.jpgDependency, work, insurancehttps://selfservicedesign.wordpress.com/wp-content/uploads/2012/02/tedxcmu-presentation-9.jpgBurden of time2012-02-09T06:42:29+00:00monthlyhttps://selfservicedesign.wordpress.com/2012/01/05/lady-business/https://selfservicedesign.wordpress.com/wp-content/uploads/2012/01/dsc_00031.jpgDSC_0003https://selfservicedesign.wordpress.com/wp-content/uploads/2012/01/dsc_0002.jpgDSC_0002https://selfservicedesign.wordpress.com/wp-content/uploads/2012/01/lady-business.pngLady business2012-01-06T00:31:23+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/11/22/self-service-female-health/https://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/diagnose-treat.jpgdiagnose - treatA possible self diagnosis and treatment kit for UTIs https://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/vending-machine.jpgvending machineBuy what you need in an anonymous, women-only environment2011-11-22T06:23:17+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/11/22/interviews-with-women/https://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/dsc_0001.jpgThemes identifiedMajor themes emerged, and some surpriseshttps://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/dsc_0008.jpgSorting topicsI mixed the interviews together and sorted across topics we discussedhttps://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/dsc_0004.jpgNotes from 17 interviews2011-11-22T05:46:11+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/11/18/first-vending-machine-prototype/https://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/wpid-img_20111118_210139.jpgwpid-IMG_20111118_210139.jpghttps://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/wpid-img_20111118_210202.jpgwpid-IMG_20111118_210202.jpg2011-11-19T02:11:36+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/11/15/the-dog-ate-my-pill-twice/https://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/birth-control-packaging1.jpgbirth control packagingWhat other shapes could birth control packaging come in?https://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/birth-control-packaging.jpgbirth control packaging2011-11-15T05:06:47+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/11/14/over-the-counter-diflucan-in-italy/https://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/dsc_0032.jpgDiflucanItalian packaging of Diflucan. Two doses for 7 Euros!2011-11-14T04:48:29+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/11/14/dsc_0006/https://selfservicedesign.wordpress.com/wp-content/uploads/2011/11/dsc_0006.jpgDSC_00062011-11-14T04:24:36+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/11/14/the-technology-exists/2011-11-14T04:06:48+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/11/05/long-term-birth-control-at-student-health/https://selfservicedesign.wordpress.com/wp-content/uploads/2011/10/nuva_ring2-e1319233203925.jpgnuva_ringNuva Ring model - the real thing is translucenthttps://selfservicedesign.wordpress.com/wp-content/uploads/2011/10/nuva_ring1.jpgNuva Ring modelNuva Ring model - the real thing is translucenthttps://selfservicedesign.wordpress.com/wp-content/uploads/2011/10/nuva_ring.jpgNuva Ring modelNuva Ring model - the real thing is translucenthttps://selfservicedesign.wordpress.com/wp-content/uploads/2011/10/iud.jpgIUD modelmodel IUD - rubber simulates the hormones on the main stemhttps://selfservicedesign.wordpress.com/wp-content/uploads/2011/10/img_20111021_142116.jpgmodel IUDmodel IUD - rubber simulates the hormoneshttps://selfservicedesign.wordpress.com/wp-content/uploads/2011/10/img_20111021_142104.jpgImplanonImplanon - under the skin hormonal contraception2011-11-05T21:43:48+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/10/02/falseness-in-service-design-ethos/2011-10-03T20:13:02+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/09/28/more-effective-birth-control-harder-to-get/https://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/screen-shot-2011-09-28-at-12-46-51-am.pngCompare effectiveness, but not accessibilityCompare effectiveness, but not accessibilityhttps://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/screen-shot-2011-09-28-at-12-26-26-am.pngThe FDA's stunning guide to birth control for womenThe FDA's stunning guide to birth control for women2011-09-28T04:51:34+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/09/21/the-womens-room-as-a-use-environment/https://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/service_page_8.jpgservice_Page_8https://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/service_page_7.jpgservice_Page_7https://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/service_page_6.jpgservice_Page_6https://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/service_page_5.jpgservice_Page_5https://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/service_page_4.jpgservice_Page_4https://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/service_page_3.jpgservice_Page_3https://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/service_page_2.jpgservice_Page_2https://selfservicedesign.wordpress.com/wp-content/uploads/2011/09/service_page_1.jpgservice_Page_12011-09-21T19:52:23+00:00monthlyhttps://selfservicedesign.wordpress.com/reference/2011-09-14T16:39:55+00:00weekly0.6https://selfservicedesign.wordpress.com/2011/09/14/communication-experts-role-in-service-design/2011-09-14T16:32:34+00:00monthlyhttps://selfservicedesign.wordpress.com/about/2011-09-05T02:03:39+00:00weekly0.6https://selfservicedesign.wordpress.com/2011/09/05/thesis_proposal/2011-09-05T01:43:32+00:00monthlyhttps://selfservicedesign.wordpress.com/2011/09/05/sample-interview-questions/2011-09-05T15:48:17+00:00monthlyhttps://selfservicedesign.wordpress.comdaily1.02017-09-11T03:11:30+00:00